Jawbone - Can’t sign in or use my app

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Can’t sign in for e-mail

Product or Service Mentioned: Jawbone Fitness Tracker.

Jawbone - Number not available

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I have a new job own I cannot get it to activate on my wrist I have two other job owns previously and I know how they work

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Bad quality.

Jawbone - Simple Review #1487040019

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1.4
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Completely awful, failed the times in one year. In the third time, after I owned for 7 months, they refused to replace. They said it was on backorder, and now refuses to respond to any of my inquiries.

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Bad quality.

Jawbone - Fitness Tracker Review

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First it was the clasp..Now the band is falling apart. Its been too long and i haven't received a response..

The number 1800jawbone isnit a working number .. i feeling disgusted with this COMPANY!

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Bad quality.

Jawbone - Simple Review #1485528232

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1.3
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I have not heard from Jawbone since November, my band broke. It was still under warranty, customer number is 03893825

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Bad quality.

Jawbone Customer Service is the Worst

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2.2
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I'm really burnt up. Purchased a Jawbone UP Move this past August 2016.

The change battery light went on in early November. I tried two batteries and the disc is not responding. Emailed Customer Service and heard back pretty much right away, within a week stating that they received my email and someone would get back to me. That was it.

I sent a follow-up email in December and nothing. I opened another ticket end of December and nothing. When you try to call the Toll Free Customer Service number, it states that the lines are down (or something like that) and to please try later.

Yeah, right... Very, very disappointed.

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Poor customer service.

Monetary Loss: $59.

Preferred solution: Let the company propose a solution.

Jawbone - Simple Review #1482011077

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1.0
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I bought my mother- inlaw a up- by jawbone ans it dont even work ya real nice xmas presant thanks and u cant even get a hold of customer service

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Bad quality.

Jawbone - Simple Review #1481828766

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1.0
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The band on my Jawbone broke in half after only 3 months service. I have repeatedly contacted them through their e-mail because reaching them by phone is impossible.

It's been over a month now and still no reply. As far as I am concerned their product is sub-standard and their customer service is the worst ever !

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Poor customer service.

Jawbone - Horrible Customer Service

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Like so many others here ... I have been waiting months (going on 4 now) for a replacement tracker.

They kept sending me an email saying it would be 3- 4 weeks and now I have heard nothing for over a month. Definitely think they are going out of business or something. Mine only sort of works but I am getting a fitbit for sure. The band is completely just taped now.

And yet they post on Facebook and Twitter all the time but no solutions via email and like others, you cannot call them.

They are definitely a fraudulent company and I will be happy when I get a fitbit that is more reliable. Such a disappointment.

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Jawbone - Simple Review #1471714305

Stafford, Staffordshire
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1.1
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Ive had 3 bands in 2 years, they stop syncing and pack up after a few months, then I spend a few months toing and froing with customer service doing pointless resets. Now been told im out of warranty so theyvwont replace again but can have a discount on next one!

Product or Service Mentioned: Jawbone Fitness Tracker.

Reason of review: Warranty issue.

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