As you can see from pictures it got broken after less than 7 months.I wrote twice to customer service but after 1 week did not get any reply.
So far customer support is awful... Let's see when they will give me an answer. I only wear it and never under water or extreme conditions. Just wear it!
I was very happy anbd found the product pretty nice and useful but I will never buy a product from Jawbone if I did not get a reply in few days max.
I heard that the company got finacial problems so I hope I will get an answer and not just getting a mail saying we are very sorry ...bla bla
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Jawbone Up2 Fitness Tracker
- Review category
Author wants to be contacted by the company. Learn more ›
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