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Summary of Jawbone Customer Service Calls

164 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
00:56 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Jawbone to Ask about:

Payments and Charges:

  • “The battery of my Big Jambox no longer holds charge. Please how do I get it fixed?”
  • “Charger replacementshadow for era shadowbox”
  • “Won't charge”

Account:

  • “I need help setting up my account in the app”
  • “Upmove Create your account will not submit”
  • “Problems connecting and setting up account”

Staff:

  • “No connection. Jawbone Says service unavailable.”

Product/ Service quality:

  • “Broken Jawbone Era.”

Refund:

  • “I'm STILL waiting foe a refund”

Shipping and Delivery:

  • “Tracking inaccurate”

Other:

  • “Can’t sign in or use my app”
  • “Problems signing in”
  • “Speaker won’t turn on”

About Jawbone

Top 5 Likes about Jawbone

Way it monitors sleep, Product while it worked, Size and form factor, Product when it worked, Product concept

Top 5 Dislikes about Jawbone

Customer service, Lack of any customer support, Product reliability, Warranty, Online support yields only a generic reply

Summary

Jawbone is a corporation that specializes in distributing various wearable electronic devices. The company is based in the United States. It operates in more than 40 countries around the world. The company works only with individuals. Jawbone provides a broad selection of products: UP systems, UP move trackers, UP2, UP3 and UP4 trackers. The company also sells special work-out headsets, Big Jambox and Mini Jambox speakers and many more. Jawbone works with numerous retail store such as Harvey Norman, Flybuys store, Target, Best Buy, Sam’s Club and others.

Jawbone reviews and complaints

Jawbone is ranked 106 out of 797 in Gadgets and Accessories category

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Jawbone Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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