Not resolved
2.3
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
0 comments

Customer care, "Phone Support is not available. We anticipate a resolution shortly".

Tried multiple times to reach a real person, but to no avail. Subsequently emailed them, and sent an online form as well. Based on recent reviews, I am prepared for a very long wait, or NO response at all. Wonder how long this has been going on?

Tried both known numbers, 1-877-254-7426, and 1-800-529-2663 Both numbers go immediately to the same above message.

Sounds like from other reviews, Jawbone is having serious Customer 'Care' issues, likely precipitated from recent financial woes, and subsequent inventory, and it's customer service agency cutting ties, due to non-payment. http://www.businessinsider.com/jawbone-cuts-ties-with-customer-service-agency-2016-9

Review about: Jawbone Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I liked: Diversity of products when they work.

I didn't like: Inconsistent product reliability, Extremely poor and non-existent customer care.

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