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1 comment

About one year ago I purchased a Jawbone UP3.It worked for awhile and then stopped recharging.

They sent me a new one, after lots of travails regarding proof of purchase, etc. Then, like some others here, I too had my band split in two. Clearly it was a defect: at the metal clasp where the clasp dug into the rubber band every time you latched or unlatched it.

I contacted Jawbone UP3 folks, but they never responded -- seem to be playing ostrich with us.I won't likely buy anything from them and if you are looking for a fitness tracker or monitoring band/system for your activities, pick anyone but these guys.

Review about: Jawbone Up3 Fitness Tracker.

Reason of review: Bad quality.

Monetary Loss: $125.

Preferred solution: Let the company propose a solution.

I liked: Product when it worked.

I didn't like: Run around by support, Have not replaced a product that failed under warranty.

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Anonymous
#1288635

Yup.Mine stopped charging as well.

It was past the warranty so there was nothing to be done but look to purchase a new one.I purchased a fitbit instead.

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