387 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.5

The non-sensor part of the band on my UP3 broke after about 4 months. I contacted Jawbone support 3 times via the web, at about 1 week intervals, then gave up.

I called them about a month after at the toll-free number, was told all lines are busy, try again later, goodbye. I saw an article online where someone mentioned using Crazy Glue, so in the absence of any other options, I'm giving this a shot. While doing this for the band, I also noticed that the sensor band was about to fail in the same place. Let's hope the Crazy Glue works...

Hmmmm ... seems that the word counter is broken, as I can't submit a review using Chrome...

Reason of review: Warranty issue.

Monetary Loss: $67.

Preferred solution: Replacement of the band, if possible, or the entire device, otherwise. The device worked quite well..

Jawbone Pros: Device worked quite well, Functionality, Range of monitored data, Design of phone application.

Jawbone Cons: Lack of support, Lack of technical support, Inability to reach anyone by phone at their listed number, Unresponsiveness to queries.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Jawbone Reviews

  1. 64 reviews
  2. 49 reviews
  3. 22 reviews
  4. 4 reviews
  5. 2 reviews
Jawbone reviews