Boned by Jawbone and Their Defective Jawbone UP3

80 of 104 Jawbone reviews

Jawbone won't stand behind their products for more than 60 days. I had two (original and replacement) both have failed and it's been less than 90 days. But they will only count the 60-day warranty from the date of the "original" purchase. They offered to send out another replacement, but who wants to go through this over and over again? Terrible customer service and defective products. And their supervisor was rude and didn't seem to care that I was angry. Here's the URL of my fitness blog post about my experience...

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Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Customer service

  • What I liked
    • Product concept
  • What I disliked
    • Costumer service
    • Warranty
    • Product reliability

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Jawbone Up3 Fitness Tracker
Review category
review #814040 by

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