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Jawbone won't stand behind their products for more than 60 days. I had two (original and replacement) both have failed and it's been less than 90 days. But they will only count the 60-day warranty from the date of the "original" purchase. They offered to send out another replacement, but who wants to go through this over and over again? Terrible customer service and defective products. And their supervisor was rude and didn't seem to care that I was angry. Here's the URL of my fitness blog post about my experience...

http://briankoning.tumblr.com/post/141435236515/boned-by-jawbone-and-their-jawbone-up3-fitness

This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $130. btkoning is overall dissatisfied with Jawbone and uploaded a picture. The most disappointing about jawbone customer care at Jawbone was costumer service, warranty and product reliability , but reviewer liked product concept. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Fitbit that you may also consider. Also, you can continue reading comments about Jawbone.

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