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2.4

Jawbone won't stand behind their products for more than 60 days. I had two (original and replacement) both have failed and it's been less than 90 days. But they will only count the 60-day warranty from the date of the "original" purchase. They offered to send out another replacement, but who wants to go through this over and over again? Terrible customer service and defective products. And their supervisor was rude and didn't seem to care that I was angry. Here's the URL of my fitness blog post about my experience...

http://briankoning.tumblr.com/post/141435****15/boned-by-jawbone-and-their-jawbone-up3-fitness

Reason of review: Damaged or defective.

Monetary Loss: $130.

Preferred solution: Full refund.

Jawbone Pros: Product concept.

Jawbone Cons: Costumer service, Warranty, Product reliability.

Location: Carmel, Indiana

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